FAQ
Product & Usage
Where are ImmunoGold products made?
All of our products are proudly manufactured in South Africa in GMP-certified facilities that meet the highest quality and safety standards.
Are your products safe to take daily?
Yes. Our products are formulated for long-term daily use, provided you follow the recommended dosage. Each ingredient is carefully selected and tested for purity and safety.
Are your products ethically sourced?
Yes. We only work with trusted suppliers who share our commitment to ethical and sustainable sourcing. This means fair treatment of workers, responsible farming and harvesting practices, and complete transparency in ingredient origin. Every step of our supply chain is vetted to ensure it meets our quality, environmental, and ethical standards - because how a product is made matters just as much as what's in it.
Are your supplements safe for children or during pregnancy?
We recommend consulting your healthcare provider before use if you are under 18, pregnant, or breastfeeding.
Ingredients & Quality
What makes ImmunoGold different from other brands?
We create clean, simple, highly bioavailable supplements that your body can actually use - free from unnecessary fillers, additives, and artificial ingridients. Our focus is primarily on on gut, immune, and cognitive health, using ingredients backed by science and nature.
Do your supplements contain any artificial additives or fillers?
No. We prioritize clean formulations with no unnecessary additives, artificial colors, or fillers.
Are your supplements non-GMO?
Yes, all of our products are made with non-GMO ingredients.
Are your products vegan or vegetarian?
Some are plant-based, while others - like our colostrum powder - are animal derived. Each product page clearly states if it's vegan friendly.
Orders & Support
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Do you ship internationally?
No. Currently, we only ship within South Africa
How long does shipping take?
Orders are processed within 1 business day and delivered within 1–5 business days, depending on your location (Locations closer to Cape Town arrive faster than areas further away from Cape Town).
Do you offer returns or exchanges?
Yes, we have a customer-friendly return policy. If you're not satisfied, you can contact our support team for a return or exchange within 14 days.
For the Curious Minds
Why focus on gut, immune, and cognitive health?
Because they're the body's power trio. Your gut is where most of your immune system lives, and your brain is constantly communicating with both. When one is out of balance, the others struggle - but when all three are supported together, you build a stronger, more resilient foundation for every aspect of your health.
What does "highly bioavailable" mean?
It's how much of a nutrient your body can absorb and actually use. We design every formula to maximise this so you get the full benefit of each dose.
Why are fewer ingredients often better?
Every unnecessary filler or additive is something your body doesn't need to process. We keep our formulas as clean and simple as possible for maximum impact.
Why don't you make "proprietary blends"?
Because they hide exact ingredient amounts. We list every ingredient and dosage so you know exactly what you're getting, because we value transparency above all.
Get in touch
Have questions about your order, or a general enquiry?
